Discover the Charm of
Hinoki Haus.

Who
We Are

Every journey deserves a place that feels like home. Nestled in a beautiful setting, we offer a unique and cozy space designed to make your stay unforgettable. Whether you're here for a relaxing retreat or an adventure in one of Columbus’ unique neighborhoods, our carefully curated home combines comfort and style.

Hinoki Haus is more than just a place to stay—it's a place where memories are made, connections are fostered, and every moment is an opportunity to relax and recharge.

Thank you for choosing Hinoki Haus, and for letting us be a part of your great adventure!

 Haus FAQs

  • We love animals, but due to the potential for allergies, we have a no-pets policy to ensure the comfort and safety of all our guests. We want everyone to enjoy their stay to the fullest, and keeping the space allergen-free is one way we can do that. We hope you understand, and we truly appreciate your cooperation!

    If you have any questions or need help finding nearby pet-friendly accommodations, feel free to reach out – we’re happy to assist!

    • Check-In: After 3:00 PM
      Feel free to arrive anytime after 3:00 PM. If you need an earlier check-in, please let us know, and we’ll do our best to accommodate, depending on availability.

    • Check-Out: By 11:00 AM
      We kindly ask that you check out by 11:00 AM so we can prepare the space for our next guests. If you need a later check-out, please reach out in advance, and we’ll try to make arrangements based on availability.

  • If you're having trouble getting into the property, don't worry—it's an easy fix! Here are a few things you can check:

    Double-check the Key/Access Code:

    • Make sure you’re using the correct key, lockbox code, or access code provided in your check-in instructions.

    • Sometimes, a mistyped number or letter can cause the issue, so it's always worth double-checking!

    Lost Keys or Access Code:

    • If you’ve misplaced your keys or can't remember your access code, no worries! Contact us right away, and we’ll assist you.

    Technical Issues (Smart Lock or App Problems):

    • If you're experiencing trouble with a smart lock, try restarting the app or resetting your Bluetooth connection.

    • If the issue persists, contact us, and we can guide you through a solution.

  • We made our book digital to explore while you’re on the go!

    View our Guest Book

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